 
In Palm Web Solutions, quality is the process not the destination, and industry leaders must adhere to world class quality standards to retain competitiveness in the ever groving global marketplace.
In order to serve our clients accross industry verticals, it has been mandatory for the company to develop and maintain reliable quality standards. This continuosly raises our performance level and our service standards improving our efficiency. Palm Web Solutions conforms to applicable regulatory requirements and ensures continuous improvement of all processes, so that consistent quality standards are always met.
Extensive industry exposure, expanded skills and comprehensive experience in executing key projects for reputed global companies enable us to bring world-class technology, true value professional expertise and immense knowledge of successful project management.
Quality assurance is one of the key focus areas and once a solution is developed our highly exerienced Software Testing Team performs the required tests to deliver a robust, flawless products/applications. Software testing is performed at several points to assure the highest quality standards and the most component functioning system. Our qualified testers carry out the indense testing process for bugs and flaws and fix the same – all in the time frame given. Palm Web Solutions ensures the international quality standards at every phase and evolves ground-breaking methods to enhance the existing procedures and improve productivity. Comprehensive test plans for each project is prepared stating the objectives and strategies to be used for specifications and quality validation.
Upon the approval of the quality assurance team, the project is deployed to the server location for Beta testing.
 Customer Support & Feedback Review
Ensuring total customer satisfaction is Palm Web Solutions' ultimate goal and an effective customer relationship management strategy and systems are implemented for increased efficiency and overall success. Palm Web Solutions' dedicated account officers walk together with the customer in every step of the project keeping the customer in the loop to sustain and achieve the ultimate success. Solving every possible problems with the customer, answering the queries and giving instant feedback in every stage of the project is a strength of Palm Web Solutions.
After the project delivery, Palm Web Solutions continues to stay with the customer for future assistances and required further developments.
Join us in our journey to quality.
|
